题

I am new to RMA so i have some questions for which i could not find answers on other articles.

  1. Order on which customer initiates RMA, does it's amount calculated on dashboard sales statistics?

  2. If customer return/replace order item, does it update existing order or create new order?

  3. What's status of order for which RMA initiated/approved?

I also referred some RMA extension guides but could not find any satisfactory answers.

没有正确的解决方案

其他提示

  1. Yes, amout will be deducted as it will consider as cancel order.
  2. it will cancel the current one and create a new one.
  3. Canceled - depends on RMA extension if it is providing new status.

NOTE: further it's depends on the flow of RMA extension,

are you using magento commerce?

许可以下： CC-BY-SA 和 归因
scroll top