문제

I am new to RMA so i have some questions for which i could not find answers on other articles.

  1. Order on which customer initiates RMA, does it's amount calculated on dashboard sales statistics?

  2. If customer return/replace order item, does it update existing order or create new order?

  3. What's status of order for which RMA initiated/approved?

I also referred some RMA extension guides but could not find any satisfactory answers.

올바른 솔루션이 없습니다

다른 팁

  1. Yes, amout will be deducted as it will consider as cancel order.
  2. it will cancel the current one and create a new one.
  3. Canceled - depends on RMA extension if it is providing new status.

NOTE: further it's depends on the flow of RMA extension,

are you using magento commerce?

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