What is affect of RMA on Order
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02-03-2021 - |
문제
I am new to RMA so i have some questions for which i could not find answers on other articles.
Order on which customer initiates RMA, does it's amount calculated on dashboard sales statistics?
If customer return/replace order item, does it update existing order or create new order?
What's status of order for which RMA initiated/approved?
I also referred some RMA extension guides but could not find any satisfactory answers.
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- Yes, amout will be deducted as it will consider as cancel order.
- it will cancel the current one and create a new one.
- Canceled - depends on RMA extension if it is providing new status.
NOTE: further it's depends on the flow of RMA extension,
are you using magento commerce?
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