Where are Documents Stored When Using Information Governance Retention
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20-02-2021 - |
Question
We've had several cases of users deleting files and support unable to restore them. So, to avoid losing sensitive data, we've setup a retention policy in the M365 Compliance center. There aren't many resources that match the new layout in the admin center so I was unable to find a location for retained documents.
Based on this screenshot, where are deleted documents stored / archived if a user deletes them from their site? Is there an additional step of setting up labels or will this store deleted documents in a special recycle bin?
Solution
Please check the Preservation Hold library. It should be on the top-level site of the site collection. Most users can't view the Preservation Hold library because it's visible only to site collection administrators.