Where are Documents Stored When Using Information Governance Retention

Question

We've had several cases of users deleting files and support unable to restore them. So, to avoid losing sensitive data, we've setup a retention policy in the M365 Compliance center. There aren't many resources that match the new layout in the admin center so I was unable to find a location for retained documents.

Based on this screenshot, where are deleted documents stored / archived if a user deletes them from their site? Is there an additional step of setting up labels or will this store deleted documents in a special recycle bin?

Answer 1

Please check the Preservation Hold library. It should be on the top-level site of the site collection. Most users can't view the Preservation Hold library because it's visible only to site collection administrators.

Details here: https://docs.microsoft.com/en-us/microsoft-365/compliance/retention-policies-sharepoint?view=o365-worldwide#how-retention-works-for-sharepoint-and-onedrive