Can I browse other people's (Apple) bug reports? [closed]
https://stackoverflow.com/questions/144873
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02-07-2019 - |
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When I log into the Bug Reporter tool that Apple has, I can only see my bugs. I normally like to search the system to see if other people have filed a bug before posting, but I can't see any way to do this. I can only see my bugs, and post new bugs, but I can't see any way to browse or search the whole bug system.
Is this an Apple restriction, or am I missing something?
Solution
As other people have said here, you can't see the bugs that other people have reported to Apple. However, I recently read that Apple uses multiple bug reports for the same issue as an indicator of the severity or priority of a bug or request (see this blog post). So while I generally agree with you that it's better to search first and try to avoid duplicate bug reports, in Apple's case you just file a new bug report every time.
OTHER TIPS
The best we have right now is OpenRadar. Note that it is completely 3rd party, meaning Apple doesn't monitor it and it requires people to submit bug reports twice (once on Apple's Radar and once on OpenRadar).
Engineering determines that my bug report is a duplicate of something I can't view, and so I can't see what response is given to the (original, duplicated) bug report. I'm not sure that approach is in the textbook of customer relations.
Apple Developer Relations 25-Sep-2013 00:39 AM
Engineering has determined that your bug report is a duplicate of another issue and will be closed.
The open or closed status of the original bug report your issue was duplicated to appears in the yellow "Duplicate of XXXXXXXX" section of the bug reporter user interface. This section appears near the top of the right column's bug detail view just under the bug number, title, state, product and rank.
Other people's bugs are internal to Apple only.
Not only can you not check to see if others have filed the bug, you will never get a progress report on the bug or a statement of intent to fix it. I find it to be very discouraging. Your bug goes into a black hole. This is one of the most annoying Apple policies there is.
They do it to avoid revealing future product plans. It's part of their paranoid culture.
Nope. You can't. The Apple bug system (Radar) isn't really open to 3rd party developers. It is very frustrating.
