Oracle 12c installation : reference data is not available for Release “12.1” on the operating system distribution "Linux4.12.14-94.41-default
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21-02-2021 - |
Question
We are trying to install Oracle 12c in Suse Linux 12.4. As soon as we start the installation, it fails saying
[INS-13001] Environment does not meet minimum requirements
When we checked the log, we found this,
oracle.cluster..verification.PreReqNotSupportedException: reference data is not available for Release "12.1" on the operating system distribution "Linux4.12.14-94.41-default"
We are not able to find the solution. Does this mean we cannot install 12c in our environment? Please help us to understand and fix this.
La solution
This is only a matter of the metadata being incomplete in the installer.
If you have access to Oracle support, then:
Reference data is not available for release "12.1" on Linux x86-64 SLES-12 (Doc ID 2127760.1)
In the above note, there is a link for the patch for this issue.
The workaround is to ignore the prerequisites by starting the installer as:
./runInstaller -ignoreSysPrereqs