Latest WhatsApp Desktop from App Store crashes on High Sierra
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29-05-2021 - |
Question
WhatsApp Desktop from the Mac App Store no longer launches after the July 20, 2020 update to version 2.2029.4.
System information: MacOS 10.13.6 High Sierra with all system updates installed WhatsApp for Mac 2.2029.4 (Mac App Store installation)
Symptoms: A white screen opens then a message briefly appears "WhatsApp needed to restart because of a problem." The application then quits. Sometimes it is accompanied by a Mac crash report.
Troubleshooting steps:
- Deleting and reinstalling from the Mac App store does not resolve
- Deleting ~/Library/Containers/desktop.WhatsApp and relaunching does not resolve
La solution
Updating to version 2.2029.5 released today fixed everything, it was indeed a bug on their previous build.
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