How can I report a bug in Magento Enterprise?

magento.stackexchange https://magento.stackexchange.com/questions/3851

  •  16-10-2019
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Question

I've discovered a bug with Website Restrictions and Onepage Checkout in Magento Enterprise 1.13. Though I'm developing a work-around, I'd like to also submit a bug ticket.

When trying to report a bug, the available versions are limited to Community Edition. What is the correct process for reporting a bug in Enterprise?

Was it helpful?

Solution

The best means is to submit a support ticket when logged into your account on magentocommerce.com

The purpose of EE is that it is an SLA backed product; submit a support request so they will fix it on your behalf.

Be sure to provide exact replication steps.

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